Swiss-hosted data
Customer records, orders and payment records are stored in AWS eu-central-2 in Zürich. Payments are processed by certified payment partners, and Fluent AI answers come from a third-party AI model provider.
TRUST & SECURITY
Swiss data.
Swiss standard.
Customer records, orders and payment records are stored on Swiss infrastructure, in the AWS eu-central-2 region in Zürich. Payments are processed by certified payment partners. GDPR and FADP native. SIX-certified for TWINT.
Security at a glance
GDPR + FADP native
Built from day one for GDPR (EU) and FADP (Switzerland). DPA-ready, right-to-erasure in one click, full audit log on every access.
Enterprise-grade security
TLS 1.3 everywhere. mTLS service-to-service. AES-256 encryption at rest. Secrets via AWS KMS. Annual penetration testing.
Full transparency
Public status page. Public changelog. Public sub-processor list.
COMPLIANCE & CONTROLS
Compliant where it counts.
Working toward the rest.
GDPREU compliant from day one
FADPSwiss data protection act
AWS CHEU-Zürich region (eu-central-2)
SIX TWINTSwiss payments certified
SOC 2Type II in progress
ISO 27001On the roadmap · 2026
PCI-DSSvia Stripe Connect SAQ-A
MTLSService-to-service encryption
Your customers trust you with their data. Fluent is built to keep that trust.
Read the privacy policyYOUR BUSINESS, IN FLUENT
Built around your day.
Ready for what’s next.
Let’s find the right Fluent setup for your business.
More time forthe people in front of you.