An EPOS System for UK Small Businesses, With the Whole Shop in View

Does your stock keep up with every sale?

Yes. Each sale through the till comes off your stock count, so the figures move with the day's trade. Scan a barcode and the product comes up at the till; products can carry variants such as sizes and colours. Fluent also flags what needs attention in the stockroom:

• Low stock: lines that will sell out within about a week at the current pace.
• Dead stock: lines with no sales in 30 days or more, tying up shelf space and cash.
• Best-sellers: popular lines getting close to their reorder point.

Fluent flags what to reorder, and you place the order with your supplier as usual. Moving over from a spreadsheet? Fluent can import your price list from it, so you are not typing in every product by hand.

Can your whole team work on the same system?

Yes. Your staff sell on the same system you use for stock and takings, and each sale is recorded against the team member who made it, so you can see sales per person for the week or the month.

Plan the rota in Shifts, Fluent's staff scheduling tool, and sync shifts to Google Calendar. On any day you can check open shifts and the hours worked so far.

How do customers, loyalty and gift cards fit in?

Your customers sit in the same system as your sales, each with their full purchase history. You can see your top customers by spend and visits, regulars who have stopped coming in, and new customers worth a second-visit message.

• Loyalty & rewards to give regulars a reason to come back.
• Gift cards for the customer who cannot decide what to buy.
• Email & SMS campaigns and follow-ups, sent only to customers who have given you permission to contact them.

Can you sell online as well?

Yes. Fluent Retail includes an online store, so customers can buy from you outside opening hours. Online orders come from the same product list and the same stock count as the till. You can also see how many store visits turn into paid orders.

How do you see the day's takings and VAT?

The dashboard shows today's takings, the week and the month so far, and the card payouts still on their way to you. There is a VAT report for any period you choose, and a weekly or monthly report by email.

• Takings split by payment method, and by location if you run more than one shop.
• Your best-selling products and busiest hours, so you can staff the Saturday trade properly.
• A VAT summary and a cash-flow forecast.

Need to invoice a trade customer or send a quote? Invoicing is built into Fluent too.

What can you ask Fluent AI about your shop?

Ask Fluent AI about your shop in plain words. It is designed around the sales, stock, customer and team information already in Fluent, shows the evidence and assumptions behind each answer, and prepares the next step. For example:

• "What's going to sell out before next week?" It lists the lines to reorder.
• "Which regulars haven't been in lately?" It sorts them by value and drafts a message you can send from Email & SMS.
• Send it a photo or PDF of a supplier invoice, and it imports the invoice for you.

Nothing is sent or changed until you click Confirm. Check which AI workflows are available for your shop in a demo.

What hardware does Fluent's EPOS system need?

Standard kit. Fluent is a web app, so the till runs on the screen you already have: a tablet, a computer or a phone. It is designed to work with the standard hardware on the market: card machines, receipt printers, barcode scanners and cash drawers.

You do not have to guess what fits. Tell us what you have or plan to buy, and we confirm your exact hardware, model by model, when you book a demo.